Essentials of Leadership Skills
Language: English / Arabic Duration: 24 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: This program will equip you with instant insights, strategies and techniques to help you become the successful leader you want to be, and lead your team towards excellent performance, without the need for extra time, harder work and […]
Effective Communication Skills
Language: English / Arabic Duration: 24 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: A major goal of this course is to help participants understand the impact that their communication skills have on other people. They will also ex-plore how improving these skills can make it easier for them to get along […]
Customer Service Excellence – Make Me Happy
Language: English / Arabic Duration: 24 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: This program is designed to spark the drive in teams and individuals towards a more ignited and intimate interaction with customers and, thus, creating a beautiful, memorable and happy customer experience. Attendees, themselves, will go through a happy […]
Customer Service Excellence
Language: English / Arabic Duration: 60 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: This course is designed to train customer service representatives not just to provide a good customer service experience, but to exceed the cus-tomer expectations to reach the customer service excellence. When the company does that, it brings customers […]
Cultivating Creative Career Competence
Language: English / Arabic Duration: 24 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: In this ever-growing competitive market and fiercely expanding world of business, businesses struggle to stay ahead of competition and provide their products and services with unique competitive advantages in a none stop attempt to win the race. This […]
T&P Chatbot Specialist
Language: English / Arabic Duration: 150 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Module 1: Introduction to Salesforce 1VU, TMP and TGOs Course Description Chat Bot Specialist Part 1 designed is designed to support the working individuals to understand the client’s environment and the systems used to help all the stack hold-ers. The […]
Business Management and Leadership for the Healthcare Industry
Language: English Duration: 60 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: The healthcare industry faces complex challenges with evolving tech-nology, shifting regulations, and increasing demands for quality care. To navigate this landscape, healthcare professionals need not only strong business acumen but also exceptional leadership skills. Our “Business Management and Leadership” program […]
21st Century Call Centre Management
Language: English Duration: 60 hours Awarding Body: NATIONAL INSTITUTE OF TECHNOLOGY Version: 1.0 Course Description: This course will help call center representatives to learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer ser-vice skills, which we […]
Oracle Database Administration 2019 Certified Professional
Language: English Duration: 120 hours Awarding Body: Oracle Versions: 12c, 18c,19c Exams: 1Z0-082: Oracle Database Administration I 1Z0-083: Oracle Database Administration II Module 1: SQL Workshop Course Description The Oracle Database: Introduction to SQL training course equips participants with the skills to write subqueries, combine multiple queries using SET operators, and report aggregated data through group functions. […]
Certified Artificial Intelligence (AI) Practitioner
Course Number: CNX0016 Duration: 40 hours Awarding Body: CertNexus Overview: Artificial intelligence (AI) and machine learning (ML) have become essential parts of the toolset for many organizations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organizations to create exciting, new, and innovative products and services. This course shows you […]